FAQs

1. How will I receive my digital product after purchase?

After a successful payment, you will receive a download link instantly on the order confirmation page and via email.

 

2. In which format are the doctor excuse notes available?

Our digital documents are provided in PDF and Microsoft Word (.docx) format, so you can edit them easily.

 

3. Can I request a custom doctor excuse note?

Yes! We offer customized doctor notes. Contact us at [email protected] for more details.

 

4. Can I edit the doctor excuse notes after downloading?

Yes! You can edit the document in Microsoft Word or Google Docs as per your needs.

 

5. What if I face issues downloading the file?

Try these steps:
1️⃣ Refresh the download page.
2️⃣ Check your email inbox (including spam/junk folder).
3️⃣ If the issue persists, contact us at [email protected].

 

6. Do you offer refunds?

No, all sales are final since our products are digital and delivered instantly. However, if you accidentally purchase the same product twice or receive a corrupt file, contact us for support.

 

 

7. How secure is my payment?

We process payments securely through [Stripe/PayPal], ensuring your financial details remain 100% protected.

8. Can I share or resell the digital products?

No, all products are for personal use only. Sharing, redistributing, or reselling our products is strictly prohibited.

 

 

9. Do you store my payment information?

No, we do not store any payment details. Payments are securely handled by third-party gateways like PayPal or Stripe.

10. How can I contact support?

You can reach us at:
📧 Email: [email protected]
📞 Phone: +17262377566

 

 

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